The gatekeeper to you getting your billing invoice paid is a very important person called the FILE REVIEWER.
The IA firm will have a team of file reviewers who's job is to make sure that the files the company is sending to the insurance company are good quality and follow the carrier estimating guidelines.
The Carrier will have teams of file reviewers to make double sure that the IA firm is giving them a quality product.
For IA's, our closed claim files are our product.
So it's extremely important for us as adjusters to do the very best job we can on every file, large or small.
In this video I start at the beginning and walk you all the way through a typical file review. You'll learn:
What things are automatic kickback triggers
How to properly respond to a correction request
Why doing your own mini file review on every claim before you send it up is so important
Thanks for watching and I hope this helps you save time and get more assignments on your deployments!