What Is Rapport and Why Do You Need It?

It's talked about all the time in orientations, webinars, and claims meetings:  "you have to have rapport with the insured!"  Nobody ever seems to spend the extra time explaining just what the heck that really means and what it will do for you.  

In this video I talk about rapport, give some specific examples, and explain just how valuable this simple and misunderstood concept is.

Mathew Allen

I teach new catastrophe adjusters how to get started in the business.  I also build my own websites and sites for friends (who sometimes pay me).  In addition, I film and produce personal adventure videos for hunting and fishing clients.